In my last post, I blogged about how public opinion—and trust—is formed according to the way police use (and communicate their use of) technology. This week’s post isn’t a direct sequel, but more of an exemplar: how one agency has implemented a strategic plan that integrates social communication. Having participated in a client’s strategic planning…
Author Archives: Christa Miller
The future of policing: Public trust
Before I go into this week’s post, I want to draw your attention to a new project being undertaken by a college professor acquaintance who, like me, has worked extensively with law enforcement. In his Jan. 1 blog, he writes: Seeking LE organization willing to work virtually with supervised university students. The goal is to…
High tech roundup: December 2011
If you came to this blog by way of Twitter or Facebook, you know that for several months I’ve been using the Scoop.It bookmarking service to aggregate news items about how police are using high tech. One reason I like it: its magazine-style format is nicely laid out, easy to read and easy to digest….
Raw video: Tactics + strategy for a YouTube age
A Law Enforcement Today article recently covered the question: what do you do when a civilian starts recording you for a YouTube video? Regardless of whether your jurisdiction’s policy is to view videotaping as Constitutionally protected free speech, or a danger to officer safety, stated author Jean Reynolds: Criminal justice experts suggest the following guidelines…
Catching up with Cops 2.0
Over the past few weeks I’ve posted a couple of articles about the police role in the Occupy movement. After my borderline hiatus from Cops 2.0 this year, you might be wondering: why come back now? After I spoke at the Police Leadership Conference in Vancouver last April, my public relations work took off (coincidentally…
Occupy policing, Part II: Setting — and conveying — the right tone
On LinkedIn last week, I posted an item to several of my groups about how the Philadelphia Police Department cleared the city’s Dilworth Square of Occupy protesters. I received a LinkedIn message asking me what it had to do with social media or the Internet, and rather than respond one-on-one, I thought it would be…