In my last post, I blogged about how public opinion—and trust—is formed according to the way police use (and communicate their use of) technology. This week’s post isn’t a direct sequel, but more of an exemplar: how one agency has implemented a strategic plan that integrates social communication. Having participated in a client’s strategic planning…
Tag Archive: communication
Occupy policing, Part II: Setting — and conveying — the right tone
On LinkedIn last week, I posted an item to several of my groups about how the Philadelphia Police Department cleared the city’s Dilworth Square of Occupy protesters. I received a LinkedIn message asking me what it had to do with social media or the Internet, and rather than respond one-on-one, I thought it would be…
Why I’m bored with social media
I’ve had something on my mind for awhile: the shiny object has lost its luster, and I’m getting bored. A year ago Amber Naslund was blogging about this: stop talking about how great it is, she wrote (I’m paraphrasing), and get to work figuring out how to use these tools. Lately I’ve read Tamar Weinberg…
There are no 10 codes in blogs
Fifteen years ago when I was a police Explorer in New Hampshire, I remember quite a debate over using 10 codes vs. plain English. 10 codes protected information from nosy reporters and civilians; plain English was less confusing for emergency responders, especially during incidents requiring multi-jurisdictional response. All are arguments coming up yet again, as…